You can also send us an email requesting the cancellation using our contact form
We are located near Miami International Airport:
The pickup fee is $15.00 for up to one pound and $0.95 for every additional pound. If your monthly plan includes shipments, you can substitute the shipments for the same number of pickups at our office.
The Department of Transportation (DOT) restricts air shipment of certain items that could contribute to an on-board fire or other hazard. These include aerosols or products with flammable chemicals that have potential to explode in flight, such as rubbing alcohol, nail polish or nail polish remover, products or medications in pressurized spray cans, such as hairspray, shaving cream, and inhalers.
Products that contain flammable, volatile, or corrosive chemicals, such as fragrances and perfumes.
Some examples of commonly-used items restricted or considered hazardous under USPS regulations include:
|Perfumes||Nail polish||Flea collars or flea sprays|
|Fuels or gasoline||Airbags||Dry ice|
|Mercury thermometers||Cleaning supplies||Items previously containing fuel|
When a package is relatively large for its weight, i.e., when the result of multiplying its three dimensions and dividing by 139 is greater than the weight, then this result will be used as the weight for the purpose of price calculations. Please visit the following link
We offer two options for repacking:
Option 1) you pay $5.00 per box to be repacked. This charge is done before the repacking is attempted and is not refundable. If the repacking is not possible you will still be charged $5.00 per box. You may select to repack and consolidate several boxes. The charge will be $5.00 per box as well.
Option 2) you may select the repacking option at the moment of shipment. We will then open all the boxes of that shipment and we will try to repack everything more efficiently. There is no upfront charge for this service. If repacking is possible, we share the benefit of this repacking with the customer. Meaning that if we were able to reduce the weight an equivalent of $100.00 we will reduce the cost of your shipment to $50.00. We may reduce it even more in your favor depending on the circumstances. If no repacking is possible you will not be charged and the cost of your shipment will not vary.
We also offer a service with USPS (United States Postal Service) Priority Mail International and Priority Mail Express International. For additional information visit our rates page at the following link: Rates
The format for such a letter can be found at: Letter of non dispute
It must be sent to us, accompanied by copies of his/her I.D. documents and clearly readable copies of the credit card in question.
Acceptable identification includes: valid driver’s license or state non-driver’s identification card; armed forces, government, university or recognized corporate identification card; passport or alien registration card or certificate of naturalization; current lease, mortgage or Deed of Trust; voter or vehicle registration card; or a home or vehicle insurance policy
Social Security cards, credit cards, and birth certificates are unacceptable as identification.
Any notary public may certify your signature.
If you are not able to find a notary public you may contact the US Consulate in your area. They will be able to do this for you.
There is also an online service that will notarize your form and send it directly to us:
Alternatively, once your account has been activated you may send us a check or wire transfer to fund it. In this case the minimum deposit must be for $350. This will, of course be applied to your future shipments.
If you send a wire transfer, please keep in mind that we must deduct $30 from the amount received on each transfer to cover bank fees.
Please note that the above-mentioned deposit is NOT required for customers paying by credit card. This only applies to customers who prefer to prepay the service with personal checks, business checks or wire transfers.
For the security of our customers and suppliers, we do not accept anonymous forms of payment.