In order to authorize a third party to pick-up your correspondence or merchandise, please e-mail us in advance. On arrival, your designee must bring a written and signed authorization from you, and a copy of your ID document which you used at the time of opening your USAbox account. Please instruct us whether your designee is to pay the corresponding charges, or, alternatively, we should charge your credit card as we have it on file.

The pickup fee is $15.00 for up to one pound and $0.95 for every additional pound. If your monthly plan includes shipments, you can substitute the shipments for the same number of pickups at our office.